Report Abuse/Spam
Report Abuse or Spam on the VantheonLux AI Trading Platform - Secure Crypto Trading Platform
Last Updated: 23.12.2025
1. What can you report?
- Suspicious trading activities
- Fraud attempts
- Spam messages
- Phishing attempts
- Breaches of our Terms of Service
- Unauthorized access attempts
2. How do I report an incident?
To report an incident, please email our security department:
Email: info@vantheonlux.com
Please provide the following details:
- Incident date and time
- Detailed incident description
- Supporting screenshots or evidence
- Your contact information
3. What Happens After You Submit Your Report?
- We will acknowledge receipt of your report within 24 hours
- Our security team is investigating the incident
- We take appropriate measures to protect our users
- You will receive feedback on the outcome
4. Confidentiality and Privacy
All reports are handled in strict confidence. Your identity will only be shared with the relevant authorities if required for investigative purposes.
5. Emergency Contact
For urgent security incidents, please contact us without delay at:
Email: info@vantheonlux.com
6. Important Guidelines
- Report incidents as soon as possible
- Ensure all evidence is secure
- Please do not include sensitive information in your report
- Communicate only through official channels